1.Submit your order along with your Mr. Green’s membership number in the additional notes section of your order.
2. Once your order has been submitted, our online team will verify your membership.
3. After your membership has been verified, our online team will reply back with your confirmation and payment instructions. (Local existing members do not pay shipping.)
4. Once everything is verified and payment has been made, your order will be packed up, and one of our team members will deliver your package the next day.
Order must be complete and paid in full by no later than 10 pm, previous to the day of delivery.
You will then be able to request to have your package dropped off in one of our time slots:
We are unfortunately unable to take special requests to have the package dropped off “closer to 3 pm” etc. We can not guarantee what time during those time slots, that the driver will be there.
You may also request to have your package left in a safe place if you will not be home. Please keep in mind, if you request to have the package left unattended, you must accept sole responsibility for the package, should anything happen to it once it has been delivered.
If you do not want your package left unattended, please make sure you leave a phone number for the driver to reach you at in case there are any difficulties with delivery. If no one answers the door to collect the package during your requested time slot, the driver will try to contact you by telephone. If the driver is unsuccessful in reaching you, he will take your package with him. If we have time to try again later, we will. If not, your package will be delivered the next day.
Please understand our drivers are very busy, and we don’t have a lot of time to spend at each home as we have other customers, just as yourself, who are waiting.
Thank you for your time! We look forward to hearing from you.
– The Green Team –