If you are an existing local Mr. Green’s member please follow these steps:
1. Submit your order (minimum $25 purchase) along with your Mr. Green’s membership number if available in the additional notes section.
2. After your membership has been verified, our online team will reply back with your confirmation of your order and total amount due with payment instructions.
4. Please reply to your confirmation email with your preferred delivery time slot and payment method, as well as any special drop off instructions you may have for our driver.
Delivery timeslots available for Inner City Nanaimo and Extension/Cedar:
11 am-7 pm – Available Monday to Friday. Orders must be confirmed and paid for by 7 pm the night prior to guarantee this delivery time request.
12-3pm or 3-6 pm | 4-6 pm Cedar Delivery – Available Monday to Friday. Orders must be confirmed and paid for a minimum 2hrs prior to guarantee delivery time request.
We are unfortunately unable to take special requests to have the package dropped off “closer to 3 pm” etc. We can not guarantee what time during those time slots, that the driver will be there.
You may also request to have your package left in a safe place if you will not be home. Please keep in mind, if you request to have the package left unattended, you must accept sole responsibility for the package, should anything happen to it once it has been delivered.
If you do not want your package left unattended, please make sure you leave a phone number for the driver to reach you at in case there are any difficulties with delivery. If no one answers the door to collect the package during your requested time slot, the driver will try to contact you by telephone. If the driver is unsuccessful in reaching you, he will take your package with him. If we have time to try again later, we will. If not, your package will be delivered the next day.
Please understand our drivers are very busy, and we don’t have a lot of time to spend at each home as we have other customers, just as yourself, who are waiting.
Thank you for your time! We look forward to hearing from you.
– The Green Team –